My clients are besides themselves—not just with the writing errors that can land their companies in big trouble, but with the massive amounts of emails in their Inboxes. The volume is increasing by 60 percent each year, so says Joe Robinson in his recent Entrepreneur.com article. People are throwing up their hands in surrender. They just won’t “go there” any more.
I know you hate to hear my harangue one more time, but if protocols are established (see webinar) within a business, some of this craziness goes away. Note: Inbox overflow and interruptions lead to productivity losses of 2.1 hours a day. Check out my protocol survey. Maybe it can get you started.